Frequently asked questions

The campsite is open from 15 April to 15 September 2026.

Online: Select your dates, enter the number of guests, and the available accommodation or pitches will be displayed along with their respective rates. You can then complete your booking by adding any optional extras you may require. A 25% deposit can be paid securely online (credit/debit card or e-Chèques-Vacances).

Please contact us on +33 2 51 22 86 23 and we will assist you with the booking process. You will then receive a booking link to finalise your reservation and pay the deposit.

A 25% deposit is required at the time of booking, with the balance due 30 days prior to arrival.
Accepted payment methods include credit/debit card, bank transfer, and e-Chèques-Vacances. Other payment options are also available (such as cheque or Floa Bank financing). Please contact us for further details and conditions regarding these alternative payment methods.

When making your booking, you will be asked to provide the number, age and name of each guest. If you are travelling with a dog, this must also be specified. The accommodation options offered will then correspond to the number of guests.

Please note: a baby counts as a guest (for example, if you are 4 adults plus a baby, you are considered 5 guests!)

Please note: dogs are not allowed in all types of accommodation, so it is important to declare them when booking.

Yes, your baby counts as a guest. The maximum capacity of the accommodation must take this into account. If you arrive with an undeclared baby exceeding the accommodation’s capacity, access will be refused, and no refund will be issued.

For any booking made more than 30 days before your arrival, a 25% deposit of the total amount, as well as the booking fees (and the insurance premium, if applicable), will be required. The balance must be paid no later than 30 days before your arrival.

If you book your stay less than 30 days before your arrival, full payment will be required at the time of booking.

We accept bank cheques, postal orders, ANCV holiday vouchers (full voucher with the top stub), Connect holiday vouchers, bank transfers, and credit/debit card payments.

Cheque payments will not be accepted on-site or within 30 days of your arrival.

The balance of your stay must be paid no later than 30 days before your arrival.

There are two options available to you:

• You can spread your payments up until 30 days before your arrival (full payment must be completed by this date). However, the 25% deposit is required at the time of booking.

• Payment in instalments is available through Floa Bank.

In addition to the cost of accommodation or pitch, the following additional fees apply:

• Booking fees: €10. VACAF processing fee: €20(only for French people).

• Optional cancellation insurance: 5.5% of the accommodation cost (minimum €20).

• Tourist tax: €0.65 per night per person over 18 years old.

• Optional extras: bed linen rental, towels, baby kit, fridge, barbecue, and more.

We cannot guarantee a specific pitch. However, you may indicate your preferences regarding the location or setting (shaded, sunny, near the facilities, etc.). We will do our best to assign a pitch that matches your criteria, subject to availability, but this cannot be guaranteed.

French only

Visitors are allowed at the campsite at the applicable rate. They must register at the campsite reception for safety reasons. Visitors will then be given a visitor wristband.

Visitors must leave the campsite by 10:00 pm at the latest. For legal and insurance reasons, they are not permitted to use the swimming facilities.

Our campsite caters to guests seeking a peaceful environment. Therefore, group bookings are generally not suitable. However, we may occasionally accept small groups of children accompanied by supervisors, following a phone consultation to establish the group’s rules and guidelines.

No, minors not accompanied by their parents are not allowed on the campsite.

It is possible to modify your stay (dates, type of accommodation) by submitting a written request to the campsite (by mail or email), subject to availability. The rate will be adjusted accordingly.

It is also possible to modify the list of guests, or add new ones, within the accommodation’s capacity. Any taxes related to these changes must be paid upon arrival.

The first step is to contact us as soon as possible to notify us. After that, there are two options:

• If you cancel more than 30 days before your arrival, your deposit will be refunded.

• If you cancel less than 30 days before your arrival and have not taken out cancellation insurance, no refund will be possible.

If you have taken out NEAT CAMPING cancellation/interruption insurance:

In this case, you must inform us of the cancellation or interruption of your stay.
Then, report the cancellation or interruption on their website: https://declare.neat.eu/campings-independants or by email: sinistre@neat.eu

It is possible to leave the campsite earlier, but no refund will be given. You may only be eligible for a refund through the cancellation insurance if it was taken out at the time of booking, and depending on the reason for the early departure.

It is possible to arrive early or depart late by selecting the “early arrival” or “late departure” option. Please note: this option is not available during peak periods.

Arrivals are between 3:00 pm and 6:00 pm.

For pitches, you must vacate between 9:00 am and 11:30 am.

For mobile homes and lodges, departures must be between 10:00 am and 12:00 pm (spring/autumn) or between 9:00 am and 11:00 am by appointment, which is scheduled upon arrival.

Between April and June, and in September, for a rental stay, you can take advantage of the “early arrival” or “late departure” option. For an additional fee, you can arrive from 10:00 am or depart up to 5:00 pm on your departure day.

The stated departure times are designed to ensure everyone’s peace and quiet.

For the sake of everyone’s peace and quiet, arrivals are only possible until 6:00 pm.

However, in exceptional cases, a slightly later arrival can be arranged in advance. In such cases, please call +33 2 51 22 86 23 to organise it.

If you expect to arrive late, booking for the following day with the “early arrival” option might be more suitable for you.

To ensure everyone’s peace and quiet during the night, the gates are closed from 11:00 pm to 8:00 am. No exceptions are possible.

In the event of a life-threatening emergency, a staff member will be on-site to let you in.

Yes, the campsite has an electric vehicle charging station, located in the car park near the reception. Charging and payment can be made using your usual charging card or a credit/debit card.

Please note: charging on pitches or inside accommodations is prohibited and dangerous.

The campsite is accessible for people with reduced mobility. We have a specially adapted lodge (Sahari PMR) that can accommodate up to 5 people. This lodge is located very close to the accessible restroom facilities. The bar, bistro, reception, and restrooms are also accessible to people with reduced mobility.

Only one vehicle can be parked on the pitch. If you have multiple vehicles and need to unload your belongings, please do so one at a time, moving the first vehicle once unloading is complete. Additional vehicles must be parked in the free parking area at the campsite entrance.

No, we do not accept double-axle caravans.

• I am camping in a standard tent, van, caravan, or motorhome under 7 m:
  👉 I can choose a Comfort pitch.

• I have an XL tent, a motorhome or a single-axle caravan over 7 m, or I simply want more space or a water point on my pitch:
  👉 I choose a Grand Comfort pitch.

• I am traveling by van for a very short stay:
  👉 The Van pitch will be perfectly suited.

• I want maximum comfort or the privacy of private facilities:
  👉 I opt for a pitch with private sanitary facilities.

Only French and European electrical outlets are available. European adapters can be borrowed from the reception.

It is recommended to bring an extension cord of at least 15 m to connect to the power supply.

No, only the “Grand Comfort” and “Pitches with sanitary facilities” have direct water access. However, water points are available throughout the campsite and at the sanitary block. Drinking water is available everywhere on the site.

Located in a park, most pitches are shaded or partially shaded. You can indicate your preferences when booking (mostly sunny or mostly shaded) by adding a comment. While we cannot guarantee a specific pitch, we will always do our best to accommodate your wishes.

For pitches, arrival and departure days are flexible. There is no minimum stay required.

The maximum capacity for our pitches is 6 people. If your group exceeds 6, you will need to book a second pitch. Please note that babies and young children are counted as people. Only one pet is allowed per pitch.

Yes, you need to bring your own bed linen except in the following cases: weekend package – bed linen provided and beds made; Saturday night stay – bed and bathroom linen provided, beds made.
These options are available from April to June and in September.

Yes, you can rent bed linen and towels on-site, subject to availability. However, it is recommended to arrange this when booking to ensure they are available.

The mobile homes are equipped with duvets and pillows.

Yes, we ask that you leave the accommodation clean and tidy, following these guidelines: floors cleaned, dishes washed, dried, and returned to the table, trash emptied, cupboards, kitchen, bathroom, and sanitary facilities cleaned.

If these guidelines are not followed, a cleaning fee will be charged.

A cleaning package (or reduced cleaning package for very short stays) can be purchased. This package does not include washing dishes or emptying trash.

Located in a park, most rental pitches are partially shaded.

The mobile homes and chalets are equipped with televisions. Lodges and other atypical accommodations are not. We are in a white zone, so TV reception is via satellite.

Yes, a security deposit is required to cover any potential damage or uncompleted cleaning.
We use a digital security deposit system that does not block your card limit. You will receive an email before your arrival to submit the deposit. It is automatically released after your departure.

You can rent baby equipment (cribs, high chairs, etc.) before or upon your arrival.

No, our mobile homes are not equipped with air conditioning. The campsite is located in a park with a pond, which naturally helps keep the temperature cooler.

If space allows, and without exceeding the rental accommodation’s maximum capacity, it is possible to pitch a tent next to it.

For rental accommodations, arrival and departure days are flexible.

However, depending on the type of accommodation, minimum stay requirements vary: 2 nights for lodges, 3 nights for mobile homes in July and August.

Yes, all our holiday rentals are equipped with a filter coffee machine. Some also have a Nespresso Inissia machine as an additional feature, which uses Nespresso capsules. Please check the description of each property for further details.

During the summer school holidays, you can order bread daily at the bar (payment upon ordering).

It is indeed possible to receive mail or parcels at the campsite reception. You can also drop off outgoing mail there.

You can request a free 30-minute internet voucher online at the bar.

Wi-Fi is available at your pitch by purchasing a plan online (hotspot: “leparcdelagreve”).

Gas and charcoal barbecues are allowed at the campsite. Temporary restrictions may apply during periods of fire risk. Charcoal barbecues are also available for rent at the reception.

We welcome children aged 5 to 12 several times a week, from 2:00 PM to 4:30 PM, for supervised activities at the workshop. No prior registration is required.

During the summer school holidays, the campsite offers family activities several times a week.

During the day, both children and adults can take part in relaxing activities (yoga, cycling trips, etc.) or creative workshops for kids at the workshop.

In the evening, the fun continues with aperitif games or family games such as bingo and karaoke, as well as occasional concerts and magic shows.

However, we emphasize that we are primarily a family campsite, welcoming mainly young children, focused on relaxation and unplugging. Entertainment is not the main focus of the campsite.

The reception, bar, grocery store, and aquatic area are open daily from May 15 to September 15, from 10:00 AM to 7:00 PM (until 5:00 PM on Sundays). On Friday and Saturday evenings, along with the restaurant and take-away service, they are open until 8:30 PM.

Please note: fries and roast chicken are available to order every lunchtime.

Yes, the campsite offers bike rentals for adults and children, as well as trailers and baby seats, for daily use only. You can reserve bikes at the reception. Locks, helmets, and safety vests are also available.

Oui, le camping dispose d’une laverie avec machines à laver et sèche-linge.
Les jetons sont en vente à la réception et au bar. Des doses de lessive peuvent également être vendues.

Yes, at the reception you can purchase tickets for the Puy du Fou park, trips to Île d’Yeu, as well as fishing permits. Discounts are also available for certain other activities, with a promo code provided at the reception.

Unfortunately, the campsite is not served by public transport.

The campsite is located about 7 km from the nearest beaches, between La Parée Beach in Brétignolles and the far end of the main beach in Saint-Gilles-Croix-de-Vie. The beaches can be reached by car, bike, or shuttle.

In July and August, a daily “Tous à la plage” shuttle runs, with a stop near the campsite. The shuttle serves the beaches of Brétignolles-sur-Mer and Saint-Gilles-Croix-de-Vie.

The Saint-Gilles-Croix-de-Vie area is well served by marked bike paths and routes. From the campsite, they allow you to reach the beaches, Lake Jaunay, the town centers of Brétignolles and Saint-Gilles-Croix-de-Vie, as well as the artisanal village of La Chaize-Giraud. Maps are available at the reception.

No, the campsite is not located in a risk-prone area. However, during periods of drought and strong winds, restrictions on barbecues or water use may be implemented.

The center of L’Aiguillon-sur-Vie village is about 500 m from the campsite on foot. You will find a bakery, pharmacy, florist, bars, a small supermarket, a hairdresser, and a doctor there.

The nearest large supermarkets are in Saint-Gilles-Croix-de-Vie and Brétignolles-sur-Mer (about 7 to 8 km away). We can also recommend local producers in the area around the campsite.

The outdoor swimming pool is open from mid-May to mid-September.

Yes, the swimming pool is heated to 27°C (80.6°F). Depending on the weather conditions, this temperature may vary slightly.

Outside of July and August, the swimming pool is open from 10:00 AM to 7:30 PM, and during the summer school holidays from 10:00 AM to 9:30 PM.

Swim shorts are strictly prohibited.
However, if you’ve forgotten your swimming trunks or briefs, don’t panic: men’s swimwear (for adults and children) is available to buy at reception.

Full-body swimsuits are strictly prohibited.

For legal and insurance reasons, visitors are not allowed to access the swimming pool. Access is strictly reserved for campsite guests. During the summer school holidays, wearing a wristband is mandatory.

The pond is open from the start of the camping season.

Yes, fishing is free for campsite guests.

The pond covers an area of 1,300 m².

Mainly coarse fish, such as carp, grass carp, crucian carp, and roach. There are no predatory fish.

We organize a fishing competition once a week in July and August.

Yes, there are many other fishing opportunities nearby, including at the Jaunay Lake. You can purchase a daily fishing permit at the reception. Sea fishing is also possible.

Pets are allowed for an additional fee. They must be kept on a leash, tattooed, and vaccinated.

Their health record must be presented upon arrival.

First- and second-category dogs are prohibited. Only one pet is allowed per pitch or rental unit.

Pets are generally not allowed on the beaches, or are permitted only at certain times.